Introduction
At Betrebels, we place great value on protecting your privacy. This policy explains what data we collect, how we use it, and what rights you have regarding your personal information when using our services in Netherlands.
Data we collect
We may process the following categories of data:
Identity data: such as name and date of birth (to verify age 18+).
Contact details: such as your email address and phone number.
Usage data: information about how you use our website and services.
Technical data: such as IP address, browser type, and device information.
Communication data: records of your correspondence with our customer service.
Legal basis for processing
We process your data on the following grounds:
Performance of a contract: to provide our services to you.
Legitimate interest: for security, fraud prevention, and improvement of our services.
Legal obligation: to comply with local regulations in Netherlands.
Consent: for specific purposes such as direct marketing.
How we use your data
Your information is used to manage your account, process transactions, ensure the security of our platform, and to support you through our customer service. Additionally, we use anonymized data for internal analysis to optimize your user experience.
Data sharing and international transfers
We do not share your data with third parties, except with authorized service providers who assist us in operating the platform (such as hosting or customer support). If data is transferred outside of Netherlands or the EEA, we ensure appropriate safeguards are in place to guarantee an equivalent level of protection.
Data security and retention
We apply reasonable technical and organizational security measures to prevent loss or unauthorized access. Data is not stored longer than necessary for the purposes for which it was collected or as required by law.
Your Rights
You have the right to:
Request access to the data we hold about you.
Have incorrect data corrected.
Request the deletion of your data (under certain conditions).
Object to the processing of your data.
Transfer your data to another party.
Contact Us
For privacy-related questions, you can contact our Data Protection Officer via:
Email: betrebels_support@gmail.com
Updates
This policy may be revised to reflect changes in our practices or legal requirements. The date of the last update will be stated at the top.